Terms of Service
Last updated: September 7, 2025Please read these terms of service carefully before using Our Service.
1 - Interpretation and Definitions
1.1 - Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.1.2 - Definitions
For the purposes of these Terms of Service:- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that
controls, is controlled by, or is under common control with a party,
where "control" means ownership of 50% or more of the shares, equity
interest, or other securities entitled to vote for the election of
directors or other managing authority.
- Application means the software program provided by the Company or Operator downloaded by You on any electronic device, named Chessvia.
- Subscriber refers to users of the Service who purchase or access paid plans, add-ons, credits, or other paid features.
- Country refers to The United States of America.
- Company (referred to as either "the
Company", "We", "Us" or "Our" in this Agreement) refers to Chessvia, 1
W Superior St, Chicago IL.
- Content refers to content such as text, images, PGN/analysis files, game histories, evaluations, prompts, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content. Content shall include information collected from third-party services which you connect to your Chessvia account (e.g., chess platforms) or otherwise instruct Chessvia to collect.
- Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
- Feedback means feedback, innovations, or suggestions sent by You regarding the attributes, performance, or features of our Service.
- Good refers to digital offerings available within the Service, including but not limited to coaching plans, lesson content, training plans, analysis reports, and other features provided by the Service.
- Operator (referred to as either
"the Operator", "We", "Us" or "Our" in this Agreement) refers to
Chessvia.
- Order means a request by You to purchase a subscription, plan, add-on, credit, or other paid feature on the Application or Website.
- Service refers to the Application or the Website or both.
- Terms of Service (also referred to
as "Terms") mean these Terms of Service that form the entire agreement between You and the Company or Operator regarding the use of the Service. Our Privacy Policy is available at /privacy.
- Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service. This may include chess platforms and identity providers.
- Website refers to Chessvia, accessible from https://www.chessvia.ai.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2 - Contact Us
If you have any questions about these Terms of Service, You can contact us:- By email: support@chessvia.ai
- By visiting this page on our website: https://www.chessvia.ai/support
3 - Acknowledgment
These are the Terms of Service governing the use of this Service and the agreement that operates between You and the Company or Operator. These Terms of Service set out the rights and obligations of all users regarding the use of the Service.Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Service. These Terms of Service apply to all visitors, users, and others who access or use the Service.By accessing or using the Service You agree to be bound by these Terms of Service. If You disagree with any part of these Terms of Service then You may not access the Service.You represent and warrant that you are over the age of majority according to the laws of your country or the Country, whichever is higher. If you are between the minimum age required by law to use online services and the age of majority, you may use the Service only with the consent of a parent or legal guardian.Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company or Operator. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or Website and tells You about Your privacy rights and how the law protects You. You agree not to use the Service to gain unfair assistance during live games or in violation of third-party platform rules (e.g., anti-cheating policies). Please read Our Privacy Policy carefully before using Our Service.4 - Governing Law
The laws of the state of Illinois, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application or Website may also be subject to other local, state, national, or international laws. Any dispute related to this agreement or the Services shall be resolved through binding arbitration to be conducted in Cook County, Illinois under the rules of commercial arbitration of the American Arbitration Association.4.1 - For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.4.2 - United States Legal Compliance
You represent and warrant that (i) You are not located in a country that
is subject to the United States government embargo, or that has been
designated by the United States government as a "terrorist supporting"
country, and (ii) You are not listed on any United States government
list of prohibited or restricted parties.4.3 - Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force, and effect.4.4 - Waiver
Except as provided herein, the failure to exercise a right or to require
the performance of an obligation under these Terms shall not affect a
party's ability to exercise such right or require such performance at
any time thereafter nor shall the waiver of a breach constitute a waiver
of any subsequent breach.5 - User Accounts
5.1 - Account Creation
When You create an account with Us, You must provide Us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.By creating an account you certify that you meet the minimum age requirement described in Section 3 and, where applicable, have parental or legal guardian consent.5.2 - Account Information
You may be asked to supply certain information relevant to Your Account including, without limitation, Your name, Your email, Your phone number, and Your address.We may ask you to verify your email or identity to protect your Account and prevent abuse or fraud.To personalize coaching and analysis, you may be asked to provide your usernames or profile links on chess websites (e.g., Chess.com, Lichess) and to authorize access to your game history and related data.Before or during purchases, you may be asked to supply, without limitation, Your payment method details (such as credit card number and expiration date), Your billing address, and any required tax information.Chessvia uses this information to analyze your play, generate training plans, and recommend content. Chessvia cannot be held liable for any limitation imposed by third-party platforms or for changes to their APIs, policies, or data availability.5.3 - Account Review
Unless part of a feature of the Service, We do not perform background checks or endorse any users. We do not accept any responsibility for the reliability, accuracy, and completeness of any information provided by users or imported from third-party services.5.4 - Account Password
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.5.5 - Account Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms of Service. Upon termination, Your right to use the Service will cease immediately.If You wish to terminate Your Account, You may simply discontinue using the Service or delete Your Account from the Service, or contact Us for help.6 - Content
6.1 - Your Right to Post Content
Our Service allows You to post Content. You are responsible for the Content that You post to the Service, including its legality, reliability, and appropriateness.By posting Content to the Service, You grant Us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You also grant Us the right and license to use the Content to train large language models, machine learning, deep learning and other artificial intelligence technologies, unless prohibited by applicable law or unless we provide and you follow an available opt-out mechanism described in our Privacy Policy. You retain any and all of Your rights to any Content You submit, post, or display on or through the Service and You are responsible for protecting those rights. You agree that this license includes the right for Us to make Your Content available to other users of the Service, who may also use Your Content subject to these Terms.You represent and warrant that: (i) the Content is Yours (You own it) or You have the right to use it and grant Us the rights and license as provided in these Terms, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.6.2 - Content Restrictions
The Company or Operator is not responsible for the content of the
Service's users. You expressly understand and agree that You are
solely responsible for the Content and for all activity that occurs
under your account, whether done so by You or any third person using
Your account.You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:- Unlawful or promoting unlawful activity.
- Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
- Spam, machine, or randomly–generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
- Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
- Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.
- Impersonating any person or entity including the Company or Operator and its employees or representatives.
- Violating the privacy of any third person.
- False information and features.
The Company or Operator reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company or Operator further reserves the right to make formatting and edits and change the manner of any Content. The Company or Operator can also limit or revoke the use of the Service if You post such objectionable Content. As the Company or Operator cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect, or objectionable, and You agree that under no circumstances will the Company or Operator be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.6.3 - Content Backups
Although regular backups of Content are performed, the Company or Operator does not guarantee there will be no loss or corruption of data.Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.The Company or Operator will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company or Operator has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.6.4 - Intellectual Property of Others and Copyright Infringement
We respect the intellectual property and copyrights of others. You may
be held accountable for damages (including costs and attorneys' fees)
for misrepresenting that any Content is infringing Your copyright. It
is Our policy to respond to any claim that Content posted on the
Service infringes a copyright or other intellectual property
infringement of any person.We are ready to comply with local regulations in that matter (Digital Millennium Copyright Act (DMCA), EU Copyright Directive, ...).If You are a copyright owner or authorized on behalf of one, and You believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, You must submit Your notice in writing to the attention of our copyright agent via email (see 3 - Contact Us) and include in Your notice the following information related to the alleged infringement:- An electronic or physical signature of the person authorized to act
on behalf of the owner of the copyright's interest.
- A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
- Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
- Your address, telephone number, and email address.
- A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by You, made under penalty of perjury, that the above
information in Your notice is accurate and that You are the
copyright owner or authorized to act on the copyright owner's
behalf.
Upon receipt of a notification, the Company or Operator will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service. 7 - Subscriptions and Purchases
By placing an Order for a subscription or other paid feature through the Service, You warrant that You are legally capable of entering into binding contracts.7.1 - Position of the Service in Orders
Our role is to provide the AI coaching Service directly to You. The Service does not operate as a marketplace and does not host third-party sellers of coaching services.Any integrations with third-party platforms (e.g., chess websites) are separate from Our agreement with You and are governed by those platforms’ terms.7.2 - Your Information for Purchases
If You wish to place an Order, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your payment method, the expiration date of Your payment method, Your billing address, and any required tax information.You represent and warrant that: (i) You have the legal right to use any payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct, and complete.By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.7.3 - Availability, Errors, and Inaccuracies
We are constantly updating Our offerings of plans and features on the Service. The offerings available on the Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding the offerings on the Service and in Our advertising on other websites.We cannot and do not guarantee the accuracy or completeness of any information, including prices, images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.7.4 - Prices Policy
The Company or Operator reserves the right to revise prices at any time prior to accepting an Order.Prices quoted may be revised by the Company or Operator subsequent to accepting an Order in the event of any occurrence affecting delivery of the Service caused by government action, changes to third-party platform fees, higher foreign exchange costs, taxes, or any other matter beyond Our control. In that event, You will have the right to cancel Your Order.7.5 - Payments
Payment can be made through various payment methods we have available. We rely on payment gateways that have their own terms of service and their own limitations.Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.7.6 - Service Fees
We may charge You fees (and applicable Taxes) for the right to use specific features of the Service. More information about when service fees apply and how they are calculated is displayed during your Order. We reserve the right to change the service fees at any time.7.7 - Subscription Changes
You are responsible for any subscription modifications you make via the Service (including upgrades, downgrades, add-ons, and cancellations) and agree to pay any additional amounts, fees, or taxes associated with any changes.7.8 - Cancellations
7.8.1 - Our Cancellation Rights
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:- Feature or plan availability
- Errors in the description or prices
- Errors in Your Order
- Suspected policy violations, abuse, or fraud
We also reserve the right to suspend or terminate access for non-payment or for use of the Service in violation of these Terms or applicable laws.7.8.2 - Cancellation by You
You may cancel future renewals at any time in your Account settings. Unless required by law or expressly stated otherwise, fees already paid are non-refundable, except as described in Section 7.11.If something outside Your control requires You to request a refund, contact Us.7.8.3 - Purchases via App Stores
If You purchased a subscription through a third-party app store or platform, billing and cancellation are governed by that provider’s terms and policies. Refunds for such purchases must be requested from that provider.If something outside Your control requires You to request a refund and you purchased through a platform, please follow the platform’s process or contact Us for guidance.7.9 - Billing Disputes
If You have a billing concern or dispute, the Company or Operator should be notified. The dispute will be reviewed and resolved at Our sole discretion consistent with applicable law.7.10 - Pricing and Promotional Credits
From time to time Chessvia may offer trials, discounts, or promotional credits. Eligibility and duration will be disclosed at sign-up and may be changed or withdrawn at Our discretion. Misuse may result in cancellation and chargeback of benefits.7.11 - Refund Policy
All refund requests will be processed at the discretion of Chessvia and in accordance with applicable law and any stated trial terms. To submit a refund request email support@chessvia.ai8 - Disclaimer of Warranties and Limitation of Liability
8.1 - Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability
of the Company or Operator and any of its suppliers under any provision
of this Terms and Your exclusive remedy for all of the foregoing shall
be limited to the amount actually paid by You through the Service or 100
USD (or its equivalent in the Service local currency) if You haven't
purchased anything through the Service.To the maximum extent permitted by applicable law, in no event shall the Company or Operator or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or Operator or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.Some jurisdictions do not allow the exclusion of implied warranties or
limitation of liability for incidental or consequential damages, which
means that some of the above limitations may not apply. In these
jurisdictions, each party's liability will be limited to the greatest
extent permitted by law.8.2 - "AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all
faults and defects without warranty of any kind. To the maximum extent
permitted under applicable law, the Company or Operator, on its own
behalf and on behalf of its Affiliates and its and their respective
licensors and service providers, expressly disclaims all warranties,
whether express, implied, statutory, or otherwise, with respect to the
Service, including all implied warranties of merchantability, fitness
for a particular purpose, title and non-infringement, and warranties
that may arise out of the course of dealing, performance, usage or trade
practice. Without limitation to the foregoing, the Company or Operator
provides no warranty or undertaking, and makes no representation of any
kind that the Service will meet Your requirements, achieve any intended
results, be compatible or work with any other software, applications,
systems, or services, operate without interruption, meet any performance
or reliability standards or be error-free or that any errors or defects
can or will be corrected.Without limiting the foregoing, neither the Company nor Operator nor any
of the company's providers makes any representation or warranty of any
kind, express or implied: (i) as to the operation or availability of the
Service, or the information, content, and materials or products included
thereon; (ii) that the Service will be uninterrupted or error-free;
(iii) as to the accuracy, reliability, or currency of any information or
content provided through the Service; or (iv) that the Service, its
servers, the content, or e-mails sent from or on behalf of the Company
or Operator are free of viruses, scripts, trojan horses, worms, malware,
timebombs or other harmful components.Use of the Service does not guarantee any specific rating gain, title, norm, competitive outcome, or performance improvement. Training guidance and evaluations are advisory and may be incomplete, outdated, or inaccurate for your specific positions or time controls.Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.8.3 - Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company or Operator.The Company or Operator has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company or Operator shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.We strongly advise You to read the terms of service and privacy policies of any third-party websites or services that You visit.9 - Disputes Resolution about the Service
If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company or Operator.10 - Intellectual Property of the Service
The Service and its original content (excluding Content provided by You or other users), features, and functionality are and will remain the exclusive property of the Company or Operator and its licensors.The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company or Operator.11 - Your feedback to Us
You assign all rights, title, and interest in any Feedback You provide the Company or Operator. If for any reason such assignment is ineffective, You agree to grant the Company or Operator a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.12 - Changes to these Terms of Service
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Application or Website and the Service.
